Tickets, plus a kangaroo.That's the whole name.

A joey is a baby kangaroo. For its first months it lives in its mother's pouch, safe and close, and only hops out once it's ready. That's how we think about your customers' questions: each one tucked somewhere safe until someone on your team picks it up.

The logo is that joey, peeking out of the pouch. It's small, a bit curious, and clearly being looked after. Which is roughly what a good support experience feels like from the customer's side.

The rest of the name comes from what we make: tickets. Say it fast with a kangaroo and you get Tikkaroo. A group of kangaroos is called a mob, which is also a decent description of a startup team sharing one inbox.