Channels · Email
Your support email, now a ticket system.
Keep the address your customers already know. Connect it once and every thread becomes a ticket your team can share.
How it works
Built for the mailbox you already have.
One sign-in, no DNS
Connect with Google or Microsoft. No forwarding rules, MX records or IT ticket.
Two weeks of history
We import the last 14 days when you connect, so there's real work waiting on day one.
One thread, one ticket
A whole email conversation stays together as a single ticket, however long it gets.
Replies from your address
Customers see support@yourco.com in the same thread they started. Tikkaroo stays invisible.
Checked every minute
New mail is pulled in every minute, and more often while your inbox is open.
More than one inbox
Connect support@, billing@ and hello@. They all land in the same shared queue.
Providers
Works with Google and Microsoft.
You sign in on Google's or Microsoft's own page. We never see your password.
Gmail and Google Workspace
Sign in with Google and allow Tikkaroo to read and send mail for that mailbox.
Permission
gmail.modify
Outlook and Microsoft 365
Sign in with Microsoft, work or personal account, and allow reading and sending mail.
Permission
Mail.ReadWrite · Mail.Send
Access tokens are encrypted with AES-GCM before they're stored, and you can disconnect a mailbox any time. More on security.
Good to know
Where email is today.
Plain-text replies for now
Other providers
Bring your inbox. We'll bring the tickets.
One sign-in with Google or Microsoft and your last two weeks of email are waiting for you.
Connect your inbox